Customer account

Sign in to track every order

A customer account is required to place and follow orders. Sign in to see live status updates, your order history, and the delivery addresses you have saved.

Delivery management

Follow your order from dispatch to handover

Every order moves through the same connected delivery system, so you can see where it is at each step.

Dispatch

Order confirmed

Your order is passed to the participating restaurant or hotel and marked as confirmed in your account.

Courier

On the way

Courier updates show when your order has been collected and is heading to your saved delivery address.

Handover

Delivered

Track the final handover in your order history, with payment due at the door for Cash on Delivery orders.